DocLab Solutions
The all-in-one Work OS for clinical, diagnostic and specialty labs.
An all-in-one multi-tenant operations, billing and inventory platform engineered for clinical, diagnostic and specialty laboratories — unifying the entire lab lifecycle from client ordering and sample logistics to inventory fulfillment and compliant document retention. Most labs spend 15–20 hours a week juggling order emails, checking reagent expiry sheets and chasing overdue invoices. DocLab Solutions automates all three on day one, modernizes your client experience and protects your margins.
What makes DocLab Solutions different
Inventory & lot control
Real-time stock levels, lot tracking, cold-chain storage parameters, and automated expiry & reorder alerts.
B2B client portal
A branded portal where clients view order history, browse your catalog, buy inventory lots and submit custom requests.
Stripe card & ACH billing
Instant invoicing, automatic receipts, credit notes and client account balances right inside the portal.
Document digitization
Upload PDFs, Excel sheets, SOPs or assay certificates — every data point indexed and searchable to the exact sentence.
Permission-scoped AI assistant
Query metrics, summarize compliance documents and generate Word/PDF/Excel reports — strictly within each user's permissions.
SOC 2-ready security
Immutable hash-chained audit trails, strict tenant isolation, per-workspace legal acceptances and optional enforced 2FA.
Built for the whole ecosystem
For lab directors & operators
Run inventory, projects, billing and compliance from one platform instead of spreadsheets and disconnected tools.
For ordering clients
Order, pay and track everything through a secure, branded self-service portal.
For field sales reps
Switch between linked client accounts to track orders, support tickets and open invoices on the fly.
Everything inside DocLab Solutions
Lab operations & inventory
- Track reagents, consumables, kits and lots with real-time stock alerts
- Automated tracking of expiration dates, lot numbers and supplier records
- Cold-chain storage parameters and automated reorder alerts
- Direct conversion of client portal orders into warehouse fulfillment queues
- Client accounts, testing projects, sites, service tickets and team tasks with critical-path timelines
Client portal & embedded commerce
- Dedicated self-service portal for your ordering clients and accounts
- Real-time catalog browsing, shopping carts and immediate order dispatch
- Integrated credit card and ACH payments via Stripe Connect
- Automatic receipts, credit notes and client account balances
- Sales Rep role scoping — field reps see only their assigned accounts
Document intelligence & AI
- Secure folder hierarchies with granular per-item access controls
- Automated digitization and indexing of lab protocols, COAs and test results
- In-platform AI assistant that queries only what the user has permission to see
- Instant citations and one-click export to PDF, Word and Excel
Security, compliance & governance
- Built from the ground up for SOC 2 Type II readiness and HIPAA alignment
- Tamper-evident hash-chained audit trails and independent access logs
- Multi-factor authentication (MFA) enforcement across tenants
- Full tenant data isolation with regional data residency (US West)
- Document e-signatures, role-based permissions, SLA breach alerts and full data exportability
Ready to try DocLab Solutions?
Web platform with regional data residency (US West). Explore the live interactive environment or schedule an executive walkthrough at info@gpendatechnologies.com.
